How to Exceed Customer Expectations that Result in 5-Star Google Reviews - A Bay Path Workshop sponsored by Living Local

  • Share:
  •  
Name: How to Exceed Customer Expectations that Result in 5-Star Google Reviews - A Bay Path Workshop sponsored by Living Local
Date: March 13, 2018
Time: 6:00 PM - 8:00 PM EDT
Event Description:
When consumers decide which local business to purchase from, 5-Star reviews often play a major factor.
 
Learn how to exceed customer expectations that earn the coveted 5-Star rating. Join us March 13 for this exciting workshop!
 
Exceeding Customer Expectations
Presented by Dr. Stephen Brand
Executive Director of Global Learning and Development
Bay Path University
 
Attendees will:
  • Explore and hear stories of customer experiences that WOW! versus those that encourage customers to find other alternatives.
  • Develop ways of having employees that emulate the companies that are great to their customers and even better to their employees.
  • Look at approaches that individuals can do as well as strategies and policies to deliver a brand experience – for small or large companies – that allows customers to be welcomed, honored and loved.
  • Learn how to leverage your delighted customers by asking for 5-Star Reviews using an easy no-hassle process.
Location:
Location: Mario’s Restaurant, 60 Shaker Road, East Longmeadow
Date/Time Information:
Date and Time: Tuesday, March 13 at 6:00 PM
Contact Information:
Scott Pierson
Fees/Admission:
Cost: $50 Open to the Public - Tickets Available at the Door.
 
Please RSVP to Scott Pierson - scott@living-local.net or 203-952-6442
Set a Reminder:
Enter your email address below to receive a reminder message.