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DTSTART:20180313T220000Z
DTEND:20180314T000000Z
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SUMMARY:How to Exceed Customer Expectations that Result in 5-Star Google Reviews - A Bay Path Workshop sponsored by Living Local
DESCRIPTION:When consumers decide which local business to purchase from\, 5-Star reviews often play a major factor.\n\n \n\nLearn how to exceed customer expectations that earn the coveted 5-Star rating. Join us March 13 for this exciting workshop!\n\n \n\nExceeding Customer Expectations\n\nPresented by Dr. Stephen Brand\n\nExecutive Director of Global Learning and Development\n\nBay Path University\n\n \n\nAttendees will:\n\n\n\n	Explore and hear stories of customer experiences that WOW! versus those that encourage customers to find other alternatives.\n	Develop ways of having employees that emulate the companies that are great to their customers and even better to their employees.\n	Look at approaches that individuals can do as well as strategies and policies to deliver a brand experience   for small or large companies   that allows customers to be welcomed\, honored and loved.\n	Learn how to leverage your delighted customers by asking for 5-Star Reviews using an easy no-hassle process.
X-ALT-DESC;FMTTYPE=text/html:<div>When consumers decide which local business to purchase from\, <strong>5-Star reviews</strong> often play a major factor.</div>\n\n<div>&nbsp\;</div>\n\n<div>Learn how to exceed customer expectations that earn the coveted 5-Star rating. Join us March 13 for this exciting workshop!</div>\n\n<div>&nbsp\;</div>\n\n<div><strong>Exceeding Customer Expectations</strong></div>\n\n<div>Presented by Dr. Stephen Brand</div>\n\n<div>Executive Director of Global Learning and Development</div>\n\n<div>Bay Path University</div>\n\n<div>&nbsp\;</div>\n\n<div>Attendees will:</div>\n\n<div>\n<ul>\n	<li>Explore and hear stories of customer experiences that WOW! versus those that encourage customers to find other alternatives.</li>\n	<li>Develop ways of having employees that emulate the companies that are great to their customers and even better to their employees.</li>\n	<li>Look at approaches that individuals can do as well as strategies and policies to deliver a brand experience &ndash\; for small or large companies &ndash\; that allows customers to be welcomed\, honored and loved.</li>\n	<li>Learn how to leverage your delighted customers by asking for 5-Star Reviews using an easy no-hassle process.</li>\n</ul>\n</div>\n
LOCATION:Location: Mario's Restaurant\, 60 Shaker Road\, East Longmeadow
UID:e.2525.3344
SEQUENCE:3
DTSTAMP:20260504T024245Z
URL:https://business.erc5.com/events/details/how-to-exceed-customer-expectations-that-result-in-5-star-google-reviews-a-bay-path-workshop-sponsored-by-living-local-3344
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