2024 Top Places to Work award is underpinned by efforts to ensure that all associates have the support they need to be effective.
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PeoplesBank is now a seven-time winner of the Boston Globe’s Top Places to Work award. Amy Roberts, Executive Vice President of Human Resources at PeoplesBank, suggests that the Bank’s emphasis on ensuring all associates have the support they need to succeed is the key.
“HR is really the facilitator of the people side of business and trying to make sure that anyone in the organization feels like they have the support they need,” explains Roberts [VIDEO]. “That goes for both managers and associates. How incredible is it to work in a place where you know you have people who support you and are behind you?”
To that end, PeoplesBank is constantly in touch with its associates through surveys and regular town meetings that encompass the whole organization. The Bank also introduced the CARE initiative (Collaboration, Accessibility, Reliability, Empathy), which enabled the Bank to establish the structures and standards necessary to be much more deliberate about the service it provides to its customers and to all associates.
“The best employers pay attention to the many ways work changes – and the many ways it stays the same – and figure out how to keep people engaged and motivated through it all,” said Katie Johnston, the Globe’s Top Places to Work editor.
PeoplesBank is now a seven-time winner of Top Places to Work.
Top Places to Work recognizes the most admired workplaces in the state voted on by the
people who know them best—their employees. The survey measures employee opinions about their company’s direction, execution, connection, management, work, pay, benefits, and engagement. Top Places to Work rankings are based on confidential survey information collected by Energage, an independent company specializing in employee engagement and retention, from nearly 68,000 employees at 323 Massachusetts organizations. The winners are constantly working to improve their workplaces.
Roberts added, “The rigorous Energage/Boston Globe survey was very valuable to us as an organization because it provides valuable feedback on our employee engagement and support efforts.”
PeoplesBank received several other “Best” awards in 2024, including Best Local Bank, Best Mortgage Lender, Top Corporate Charitable Contributor, and Best of West Hartford.
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About PeoplesBank: PeoplesBank is a mutual bank, and it is responsible for its depositors, employees, and the community. This organizational structure allows us to focus on the Bank’s long-term viability and our customers’ best interests. We have a unique ability to help the communities we serve through volunteer efforts and millions of dollars in donations to charitable and civic causes. Our associates devote an average of 6,000 hours to volunteer work each year, and 48 of the Bank’s officers serve on the boards of directors and committees of 115 nonprofit organizations in the area.
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