Legacy Lifecare VNA & Hospice West Receives Prestigious Hospice CAHPS Honors Award
Presented by MatrixCare, the Hospice CAHPS Honors Award recognizes hospice organizations that demonstrate exceptional performance in patient and caregiver experience. Recipients must score above the national performance benchmark on 100% of the 24 evaluated questions, making the award a significant measure of consistent, high-quality hospice care.
“We are truly honored to receive this recognition for the fourth consecutive year,” said Madeline Presz, RN, BSN, Senior Director of Home and Community Services. “To be recognized for exceeding the national performance score in every one of the 24 areas measured is a meaningful reflection of the trust our patients and families place in us. It recognizes the consistency, compassion, and teamwork our entire hospice team brings to every interaction, every day. Our goal is always to ensure that patients and families feel heard, supported, and cared for with dignity, and we are incredibly proud that their experiences continue to reflect that commitment.”
For Legacy Lifecare VNA & Hospice West, receiving the Hospice CAHPS Honors Award for four consecutive years reflects an ongoing commitment to delivering compassionate, person-centered care and creating positive experiences for patients and their families.
Please visit the Legacy Lifecare website for more information about Legacy Lifecare VNA & Hospice West and its services.
About Legacy Lifecare VNA & Hospice West
Legacy Lifecare VNA & Hospice West provides comprehensive home health and hospice services in the comfort and convenience of a person’s home or assisted living facility. Services are designed to support individuals with dignity, independence, comfort, and personalized care, while also providing guidance and support to family members and caregivers.
About Legacy Lifecare
Legacy Lifecare, Inc. is a nonprofit management resources collaborative that provides small- to mid-sized organizations with the infrastructure and resources needed to succeed in today’s complex senior care environment. Affiliates include Chelsea Jewish Lifecare of Chelsea and Peabody, JGS Lifecare of Longmeadow, German Centre of West Roxbury, Armenian Nursing and Rehabilitation Center of Jamaica Plain, Elizabeth Seton Residence and Marillac Residence of Wellesley, Sophia Snow Place of West Roxbury, Stone Rehabilitation & Senior Living of Newton, and Saint Joseph Living Center of Windham, CT.
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Susan Halpern Vice President of Development and Communications JGS Lifecare
Agency Outperforms National Benchmarks in Every Measured Area for Fourth Consecutive Year
LONGMEADOW, MA – Legacy Lifecare VNA & Hospice West has received the prestigious Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) Honors Award for the fourth consecutive year. The annual recognition honors top-performing hospice agencies across the United States for excellence in patient and caregiver experience.