July 27, 2026 - Country Bank has been named to the Forbes list of America’s Best-In-State Banks 2026, ranking in first place in Massachusetts. This prestigious recognition is presented in partnership with Statista, a leading global provider of market data and industry rankings.
The America’s Best-In-State Banks 2026 ranking is based on an independent survey of thousands of U.S. consumers, as well as publicly available reviews. To be eligible, banks and credit unions must have received a minimum number of evaluations, with awarded institutions averaging more than 635 evaluations. The ranking focuses on institutions that operate in 14 states or fewer and are not online-only banks, underscoring the importance of strong regional and community-based banking relationships.
Institutions are evaluated based on key criteria including customer satisfaction, trust, financial advice, digital services, terms and conditions, and customer service. Rankings are determined by analyzing overall performance and customer sentiment, with top-performing banks and credit unions in each state recognized. The number of awarded institutions varies by state, based on population size and the number of eligible institutions meeting the evaluation threshold.
This award highlights banks that excel in delivering trusted, high-quality financial services and strong customer experience at the local level. Country Bank is honored to be recognized on the Forbes list of America’s Best-In-State Banks 2026.
"Being named the #1 Best-In-State Bank in Massachusetts by Forbes is an incredible honor and a milestone for Country Bank," said Mary McGovern, President and CEO of Country Bank. "Receiving this recognition and ranking in first place reflects the trust our customers place in us and the unwavering commitment of our team members in making a difference every day. We believe great banking is built on relationships, and this award reinforces what has guided us for more than 175 years, putting our customers first, supporting our communities, and creating meaningful experiences that help people achieve their financial goals. We are sincerely grateful to everyone who has entrusted us with their financial journey, and we share this recognition with every member of the Country Bank team who makes that experience possible."
About Statista: Statista is a leading provider of market and consumer data, publishing hundreds of industry rankings and company listings each year in collaboration with prominent media partners. Its research and analysis services build on the success of statista.com, a trusted platform for statistics, business intelligence, and market insights. |
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| Country Bank’s Senior Management Team, (L to R) Ryan Stepalavich, Chief Technology Officer, Dawn Fleury, Chief Risk Officer, Miriam Siegel, Chief Culture & Engagement Officer, Marco Bernasconi, Chief Operating & Innovation Officer, Russ Fontaine, Chief Retail Delivery & Customer Experience Officer, Mary McGovern, President & CEO, Tom Wolcott, Chief Lending Officer, Julie Yi, Chief Financial Officer, Shelley Regin, Chief Marketing and Community Relations Officer, Tom Dufault, Chief Retail Lending Officer |
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| About Country Bank: Established in 1850, Country Bank has a rich history of supporting personal and business banking customers through financial solutions with FDIC and DIF insurance for added security. Country Bank is a full-service $2.2B mutual community bank serving Central and Western Massachusetts with 16 banking centers and 2 business offices. With a commitment to personalized service and community involvement, Country Bank offers individuals, businesses, and municipalities a comprehensive range of banking products and services. Country Bank can be reached at 800-322-8233 or online at countrybank.com. |
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